Terms & Conditions :
1.Shipping Policy:
(1)For domestic orders over $38, standard shipping is free. Orders under $38 will be charged for shipping fee.For oversea orders over $180, standard shipping is free. Orders under $180 will be charged for shipping fee.
(2)Please refer to the International Shipping Policy.
Customer Service Tel: +886 277516500
Customer Service E-mail: [email protected]
2.Delivery Date
After confirming your payment, the orders will be delivered within 7-14 working days (weekends and national holidays are not included)
3.Payment method
(1)SPgateway (available worldwide): credit card(Visa/Master/JCB/UnionPay)
- SPgateway accepts Visa, Master, JCB, UnionPay.
- Please enter the correct information like card number, expiration date and complete the 3D secure verification.
- SSL Certification is used to protect data of payment details transmitted online for data safety.
- Customers from Macau, please pay via SPgateway.
- PLEASE NOTE: If the payment is not completed within 3 days, the order will be cancelled automatically.
(2)PayPal (not available in Macau): credit card (no PayPal account needed) or via PayPal
- Please choose to pay by credit card after the page skip to the PayPal platform, and there’s no need for you to log in your PayPal account. Supporting card type is according to the page displays.
- Please enter the correct information like card number, expiration date and complete the 3D secure verification.
- SSL Certification is used to protect data of payment details transmitted online for data safety.
- PayPal is not available in Macau, please choose to pay via SPgateway.
- PLEASE NOTE: If the payment is not completed within 3 days, the order will be cancelled automatically.
4.Shippment
(1)Please enter correct information like your Name/Phone/Delivery Address/E-mail on the order info field.
When you place an order and the payment is completed, the products will be delivered to your designated address (Except for the abnormal internet, natural disasters or force majeure ) within 7-14 working days (weekends and national holidays are not included).
(2) To maintain the goods, we will carefully pack your order. Please check the package immediately after receiving the goods to confirm that the package is intact. If there is any problem, please contact us.
5.Shippment Notification
(1)You can use the order number to follow up the order status.
(2)Follow up via phone:+886 2 7751 6500 (10:00am-12:00pm/13:00pm-18:00pm GMT+8 from Monday to Friday；Day off on weekend and national holidays)
PLEASE NOTE:
In case of out of stock, we will notify you separately.
If you have any problem about ordering or operating, please call our consumer service Tel, we will help you to finish the order!
Customer Service Tel: +886 277516500
Service Time: 10:00am-12:00pm/13:00pm-18:00pm GMT+8 from Monday to Friday；Day off on weekend and national holidays